WellMoney Member Policy

Welcome to WellMoney's policy page.

Here, you'll find essential information about how our platform operates, from account activation to making financial support requests. Our aim is to be as transparent and supportive as possible. We believe that by outlining our policies clearly, we can better serve you, our valued community members, in your time of need and also protect the integrity of our community.

This information is essential to ensure you can make the most of your membership while being confident in our commitment to fairness and security. If you have any questions or need further clarification on any points, don't hesitate to contact us: kortney@well-money.com. We’re here to help!

• WellMoney has a mandatory waiting period of 31 days to request financial support.

• Members who request funds must have an active WellMoney account. If you cancel and reactivate your account, you will have a mandatory waiting period of 3 days to request financial support.

• WellMoney may utilize zip code data to help verify requests for support.

• WellMoney members have access to up to $100 in emergency funding per year. Once that amount is reached in requests, members can still access discounts and additional resources. *We are working on a way for members to request additional financial support above $100 in the future.

• WellMoney users can cancel their account at any time. Membership fees will not be refunded.

• WellMoney membership accounts can be canceled at any moment if the membership was obtained by misrepresentation or fraud.